My name is Laura Smith, and I’m dedicated to ensuring that you get the information and help you need to manage your healthcare. With me as your patient advocate, you’ll benefit from my diverse nursing experience and first-hand knowledge of the complex medical system.
Patient advocacy is the role I embraced as a Registered Nurse and a Healthcare Administrator. As the nurse leader, I worked with hospitals, rehabilitation, skilled nursing, home health, hospice care. As a Nursing Home Administrator, I coordinated care and communicated patient’s needs to their healthcare team including physicians, therapists, social workers, nurses, insurance representatives while ensuring quality of care. I served as a mediator in family meetings, worked with insurance case management and helped to resolve billing disputes and would like the opportunity to do the same for you or your loved one.